Frequently Asked Questions

Everything you need to know about your MILLE shopping experience.

What is MILLE's shipping policy?

We offer standard shipping globally. Orders within the continental US typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.

How do I return or exchange an item?

We accept returns and exchanges on unworn items with original tags within 30 days of purchase. Simply visit our online portal to generate a prepaid return shipping label.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to follow your package's journey in real-time.

What payment methods do you accept?

MILLE accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are MILLE products sustainably made?

We are committed to ethical fashion. Our collections utilize organic cotton, recycled fibers, and are produced in factories that guarantee fair wages and safe working conditions.